SMAELLING user guide

Installing

1. Unzip the whole ZIP file into a folder, for example on the desktop.
2. Double-click Installer_SMAELLING.vbs and confirm.
3. A SMAELLING shortcut appears on the desktop.
4. Windows 10 or 11, 64-bit. Keep every file in the folder.

Creating your account

1. On first launch choose Restaurant or Supermarché / Market.
2. Enter a username and a password of at least 10 characters: you are the administrator.
3. Keep your password safe: there is no default password.

Trial and licence activation

1. The free trial lasts 15 days from the first launch.
2. Paramètres → Licence: copy this PC's code and send it to SMAELLING (+32 466 66 66 58).
3. Paste the key you receive (XXXXX-XXXXX-XXXXX-XXXXX) and press Activer la licence. The key only works on this PC.
4. Without an active licence the program becomes read-only.

🔑 Activate my licence

Setting up your venue

1. Paramètres → Activité / Établissement: name, address, phone, VAT, IBAN.
2. TVA Manager: your VAT rates for eat in and take away.
3. Imprimantes: receipt printer (58 or 80 mm) and A4 printer.
4. Utilisateurs: one account per employee; Marque blanche: your logo and colours.

Adding products

1. Catégories: create your groups.
2. Produits: name, price incl. VAT, category, VAT, stock, photo and barcode if needed.
3. Stock / Inventaire: correct quantities and set the alert level.

Preparing the floor plan

1. Open Plan de salle, then Modifier le plan.
2. Add tables: name, area, seats, shape.
3. Move them and click Enregistrer le plan.

Taking an order

1. Restaurant: open Caisse, choose Sur place and the table, or À emporter, and tap the products.
2. Supermarket: scan the barcode, or type it and click Ajouter.
3. Choose Espèces or Carte, then Valider le ticket. Card payments are made on your usual terminal.

Sending orders to the kitchen

1. Paramètres → Poste cuisine: enable the kitchen station.
2. On the kitchen tablet, open the address ending in /kitchen and enter the kitchen code.
3. Each order chimes until « Reçue · En préparation », then Prête and Servie.

Taking orders on a tablet

1. Paramètres → Deuxième poste: enable it and note the address and code.
2. On the tablet (same Wi-Fi), open that address and enter the code.
3. Waiters add products to tables; payment and printing stay on the till.

Table orders through the online QR menu

1. On the ZainSoft QR server: Menus → Paramètres → Liaison caisse → générer la clé (starts with sqr_).
2. In SMAELLING: Paramètres → Menu QR → Menu QR en ligne: server address and key, Enregistrer, then Tester la connexion.
3. Envoyer mes produits vers le menu en ligne publishes your products and prices.
4. Name the server's tables exactly like the floor plan.

Receipts, invoices and accountant

1. Tickets / Factures: every sale, reprint a receipt or print an A4/PDF invoice.
2. Paramètres → Comptable / Factures: accountant's email and mail server.

Closing the day

1. Open Clôture journalière X / Z.
2. X: reading without closing; Z: closes the day, once at the end of the day.

Backups

1. Automatic backup every day and after each Z; the last 30 are kept.
2. Paramètres → Sauvegarde: export to a USB stick or restore.

Common problems

1. Receipt does not print: check the printer in Paramètres → Imprimantes and the Windows print queue.
2. Tablet cannot connect: same Wi-Fi, PC on, private network allowed.
3. Kitchen does not chime: tap Activer le son and turn the volume up.